Becoming COO at Angkasa Pura Supports – An Inspiration from UNDIP Vocational Alumni
Shintauli Tinambunan began her academic journey at the Diploma III (D3) Accounting Program of Universitas Diponegoro (UNDIP), and later continued her Bachelor’s degree in Accounting at the Faculty of Economics and Business, UNDIP. Armed with a strong foundation in accounting and practical vocational skills, she embarked on her career at EY Indonesia in 2009, starting as a staff member and rising to Assurance Manager. Her years in consulting taught her to think holistically, develop a “helicopter view,” and create added value in financial reporting for major clients, including state-owned enterprises (SOEs) and leading national companies.
Career Journey
In 2021, she joined Angkasa Pura Supports and was entrusted with several strategic positions:
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Assurance Manager, EY Indonesia (2018–2021)
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Vice President of Finance & Accounting (2021–2022)
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Vice President of Finance & Risk Management (2022–2024)
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Vice President of Corporate Finance, InJourney Aviation Services (2024–2025)
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Currently serving as Chief Operating Officer (COO), Angkasa Pura Supports (2024–present)
Every step of her career has been marked by perseverance, continuous learning, and adaptability in the face of new challenges.
Roles and Responsibilities as COO
As COO of Angkasa Pura Supports, Shintauli leads several key functions, including:
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Managing daily operations, facility management, and IT.
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Overseeing budgets and project costs to ensure efficiency and productivity.
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Collaborating with commercial functions to develop strategies that align with the company’s revenue targets (RKAP).
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Managing internal and external stakeholders while maintaining high operational standards.
The Value of UNDIP’s Vocational Program in Her Career
According to Shintauli, UNDIP’s vocational education has provided significant benefits that directly shaped her career, including:
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Hands-on learning from the start: laboratory work, direct practice, and case studies closely aligned with industry realities.
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Supportive lecturers who encouraged discussion and helped students sharpen practical skills, not just theory.
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Strong alumni networks and organizational experience that eased the transition into the workforce.
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Solid technical skills in finance and accounting that served as the foundation for future roles.
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Industry internship experience, where she not only learned theory but also dealt with tight deadlines and real-world systems—training her in problem-solving and teamwork communication.
Keys to Success and Essential Soft Skills
From Shintauli’s perspective, several elements were crucial in reaching her current position:
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Mastery of hard skills such as accounting, finance, risk management, corporate governance, and professional certifications (e.g., CPA/CA).
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Soft skills—communication, time management, emotional intelligence, and teamwork—proved equally vital.
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Relationship building, initiative, strong work ethic, and integrity
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Foreign language proficiency (especially English) and digital literacy, which are highly beneficial for international and cross-functional work.
Impact on Nation and Society
Through her role, Shintauli contributes significantly by:
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Supporting smooth airport operations that enhance human and goods mobility, trade, and investment.
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Contributing to state revenue through transparent and professional financial management.
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Creating employment opportunities, particularly in operations, facilities, airport security, and support services.
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Promoting sustainability through initiatives such as green building, energy efficiency, and aviation security that also strengthen national safety.
UNDIP: Dignified and Beneficial
The values instilled at UNDIP—integrity, professionalism, and responsibility—are not mere slogans but principles Shintauli lives by in her daily work. Her journey reflects UNDIP’s vision of producing graduates who are both Nobleand Valuable: achieving personal success while contributing to society and the nation.
A Message for UNDIP Vocational Students
“Make the most of your time on campus—not only by learning theory but also through practice; get involved in organizations; don’t be afraid to try and fail; uphold integrity; and keep sharpening your hard and soft skills in line with changing times. The value we create is not only for ourselves but also for the nation.”
May Shintauli’s success story inspire all UNDIP Vocational students and alumni to continue striving, upholding integrity, and making meaningful contributions to the progress of society and the country.
UNDIP Noble, UNDIP Valuable.
Undip Jaya, Jaya, Juara!
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